Refund policy

You may return your purchase within 14 days from receiving our garments but under the condition that it has not been worn, washed or altered and the hangtag should be on the garment.
If the state of the returned item is not in the original condition, we reserve the right to refuse any refunds.
Kindly inform us within the 14 days if you want to return you order – kindly inform us on info@caicocotton.com
The refund will be credited to the same payment form used within 14 days after receiving the
package, minus taxes or import duties incurred, if any.
The original shipping charges will not be refunded unless the entire order is returned.

Be aware that www.caicocotton.com does not exchange items, therefore if you wish to exchange
your purchase to i.e. a different size, color or style, please do so by placing a new order on our
web shop.
All returned items will be examined and go through a quality check to assess whether it is entitled
for return/refund.